Business Excellence

Business Excellence is considered as the modern day equivalent of Total Quality Management for the service sector.
We have combined the values of our Business Excellence processes and programmes with our Cost Reduction and Cost Control processes to ensure that your strategy and operations will benefit from ‘affordable’ Best Practice, usually as an outcome of a facilities management business transformation project.

Evolve identifies Business Excellence as an integral part of its unique QVi process. The constructs of Business Excellence comprise:

  • Strategy & Policies

  • Systems

  • Processes

  • Structures

  • Operations

  • Stakeholders

  • Resources

  • Compliance

  • Risks

  • Results

  • Innovation

The FM sector is in desperate need of a radical overhaul. No longer is the commodity based approach to achieving 10% cost savings for market test feasible or sustainable. The industry and service is creaking badly under the strain. At Evolve Business Excellence we believe that sustainable Best value and improvement can only be delivered and sustained as a result of a business transformation outcome which addresses the aspects of Business Excellence and the FM scorecard to identify meaningful and sustainable solutions and outcomes.

We are able to clearly differentiate between our competitors in the following key areas:

  • We will target demonstrable a tailored Business Excellence approach to your business in an affordable manner

  • Our aim is to always deliver sustainable solutions underpinned by a robust business transformation evaluation and application

  • Our core values and guiding principles – we will always provide a highly experienced consultant to manage and deliver all assignments so that we will always deliver what we say we will

  • You will benefit from the latest ‘applied research’ – We invest heavily in various research programmes such as EFQM that apply positive outcomes for the benefit of our clients. We also work closely with BSi and with organisations such as the British Institute of Facilities Management to develop new standards and Good Practice Guides.

  • We are independent of all contracting organisations and bodies to provide truly impartial and independent advice and support

  • Our solutions are underpinned by the relevant International, European and British Standards but focussed on necessity and affordability frameworks as opposed to systems and processes that introduces unnecessary cost and administrative burden to your business